You represent DW Cleaning Service at every job site. Professional conduct is non-negotiable.

Standards:

• Wear clean, presentable clothing — preferably dark colors or DW Cleaning Service branded attire.
• Be polite and professional with all clients, tenants, and building occupants at all times.
• Do not use client facilities (restrooms for personal use, break rooms, etc.) without permission.
• No personal phone calls or social media use while actively working on a job site.
• Any client concerns or complaints should be reported to Charlie immediately — never argue with a client.

You will have access to client facilities, sometimes after hours. Trust and confidentiality are paramount.

• Never share client building codes, key information, or access details with anyone.
• Do not allow unauthorized individuals into a client property.
• Report any security concerns, unlocked doors, or suspicious activity to Charlie immediately.
• Client business information you observe on-site is strictly confidential.
• Violation of confidentiality policies will result in immediate termination of contractor agreement.

DW Cleaning Service has built a reputation for exceptional quality. Every job must meet our standards.

• Complete all tasks listed on your job checklist before leaving a site.
• Do a final walkthrough of each area before clocking out.
• Use only approved, eco-friendly cleaning products provided or approved by DW Cleaning Service.
• Report any damaged items, maintenance issues, or areas of concern to Charlie with photos when possible.
• Never cut corners — if a job takes longer than expected, notify Charlie but complete the work.

All contractors work as independent 1099 contractors, not employees of DW Cleaning Service.

• You are responsible for paying your own federal and state taxes on income received.
• A completed W-9 form is required before your first payment. Download it in the Documents tab.
• A 1099-NEC will be issued to you by January 31st if you earn $600 or more in a calendar year.
• DW Cleaning Service does not withhold taxes, provide benefits, or cover workers' compensation.
• You are encouraged to set aside 25–30% of earnings for self-employment taxes.

• Report any accidents, injuries, or incidents on a job site to Charlie immediately by phone.
• Do not move or disturb the scene of an accident until it has been documented.
• Use proper lifting techniques and appropriate PPE (gloves, masks) when using cleaning chemicals.
• Never use ladders or equipment you have not been trained on.
• In case of emergency, call 911 first, then notify Charlie.